SERENITYAlzheimer's & Dementia Training Enroll Your Team
Live • Interactive • Practical • Instructor-Led

Build confidence in dementia care.

The Serenity Dementia Behavior & Care Confidence Training Program helps caregivers and care teams better understand dementia-related behaviors, communicate with confidence, and apply person-centered care strategies.

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3Months
6Live Sessions
12Lessons
YOUR PROFESSIONAL PHOTO
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Alicia A. Reid
Founder • Dementia Educator • Trainer
Dementia care is complex

What if your team felt more prepared for the moments that matter?

Staff may encounter challenging behaviors and situations that require more than information. Serenity focuses on practical understanding, communication, safety, and compassionate care.

Common challenges

  • Agitation, anger or aggression
  • Resistance to care
  • Repetitive questions
  • Wandering or exit-seeking
  • Sundowning and late-day behaviors
  • Communication difficulties
  • Changes in mood or behavior
  • Caregiver stress and burnout

A different question

“What might this behavior be communicating?”

Serenity helps participants look beyond the behavior and consider the person's needs, environment, communication, safety, abilities, and dignity.

Why Serenity

Learning that moves beyond the screen.

This is live instructor-led training designed around discussion, realistic care situations, scenarios, practical strategies, and knowledge assessment.

01

Live instruction

Learn directly from an experienced dementia trainer and ask questions during live sessions.

02

Real-world scenarios

Discuss realistic care situations and work through dementia-care scenarios.

03

Practical communication

Build strategies for communication, redirection, validation, and person-centered approaches.

04

Knowledge assessment

Each session includes a 10-question assessment with an 80% passing requirement.

05

Care confidence

The goal is not simply information. It is greater confidence applying the concepts in real care situations.

06

Completion tracking

Attendance, assessments, scores, completion status, and certificate eligibility are tracked.

The curriculum

6 live sessions. 12 practical lessons.

Two live lessons are included in each session. Sessions are delivered on the 1st and 3rd Wednesdays at 7:00 PM Eastern.

Session 01

Behaviors, Triggers & Communication

Lesson 1: Understanding dementia behaviors & triggers

Lesson 2: Communication strategies & resistance to care

Session 02

Agitation, Aggression & Person-Centered Care

Lesson 3: Managing agitation, anger & aggressive behaviors

Lesson 4: Person-centered dementia care

Session 03

Wandering, Safety & Daily Living

Lesson 5: Wandering, exit-seeking & safety

Lesson 6: Supporting activities of daily living

Session 04

Sundowning, Validation & Redirection

Lesson 7: Sundowning & late-day behaviors

Lesson 8: Validation, redirection & repetitive behaviors

Session 05

Meaningful Engagement & Family Partnership

Lesson 9: Creating meaningful activities

Lesson 10: Partnering with families

Session 06

Caregiver Resilience & Case Studies

Lesson 11: Stress, burnout & compassion fatigue

Lesson 12: Advanced dementia-care case studies

Learning outcomes

Practical skills participants can apply.

By the end of the program, participants work toward an integrated, person-centered approach to dementia care.

Identify physical, emotional, environmental, and unmet-need factors that may contribute to dementia-related behaviors.
Apply communication strategies designed to reduce confusion, frustration, and unnecessary confrontation.
Select appropriate responses to agitation, anger, aggression, resistance, and other behavioral situations.
Apply person-centered care principles based on individual needs, preferences, abilities, and behaviors.
Identify practical safety strategies related to wandering and exit-seeking.
Use supportive approaches during activities of daily living while promoting independence and dignity.
Apply validation and redirection strategies for repetitive behaviors and misconceptions.
Design or adapt meaningful activities based on abilities, interests, and needs.
Communicate professionally with families and share care observations.
Recognize caregiver stress, burnout, and compassion fatigue and identify resilience strategies.
How it works

A simple live-learning experience.

InstructionLearn the core concepts.
DiscussionAsk questions and explore situations.
PracticeWork through practical examples.
Problem-SolveApply concepts to care scenarios.
AssessmentComplete the session knowledge check.
Enrollment

Choose the way that fits your team.

Enrollment can be offered for an individual participant, a complete three-month program, or a facility team.

Individual Session

$45 / person

One session, including both live lessons within that session.

Enroll for a Session

Individual Complete Program

$270 / person

3 months • 6 sessions • 12 lessons • live Zoom training.

Enroll in Full Program

Facility Complete Program

$1,050 / 5 staff

5 staff • $35 per staff member per session • all 6 sessions.

Enroll 5 Staff

Facility Team

$2,100 / 10 staff

10 staff • $35 per staff member per session • all 6 sessions.

Enroll 10 Staff
Registration: After a facility purchase, participating staff register individually using their own name and email address. Participants should use the same email for Zoom registration and the online assessment platform. Payment should be completed at least four days before the applicable session so training information can be sent.
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Meet your trainer

Alicia A. Reid

Founder • Dementia Educator • Trainer

Alicia A. Reid is the founder of Serenity Alzheimer's & Dementia Training LLC. She brings extensive caregiving experience across facility and private-home care environments.

Her work focuses on helping caregivers, families, and care professionals better understand dementia, communication, behaviors, and compassionate care.

Her mission: to help caregivers and care professionals move from confusion and frustration toward understanding, confidence, and compassionate dementia care.

Give your team practical tools, understanding, and confidence.

Bring live dementia-care training to your organization and help your team build practical skills for real-world situations.

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